Terms and Conditions of Rental

The guest hereby acknowledges that all rentals are subject to the following Terms and Conditions and that all guests will be bound by these Terms and Conditions. Upon paying your deposit you acknowledge your acceptance and understanding of these Terms and Conditions.

Check In Time

  • Check In Time is between 14h00 and 18h00.
  • Our reception is open from 09h00 to 11h00 and 14h00 to 18h00. If you are going to arrive later than 18h00, special arrangements need to be made with management.
  • A surcharge will be charged for any arrival later than 19h00, unless prior arrangement has been made. This surcharge is deductable from the Credit Card details supplied. The Guest consents to this deduction.

Check Out Times

  • Guest House Check Out Time is by latest 10h30.
  • Self Catering Units Check Out Time is by latest 11h00.
  • Any house or room that has not been vacated by check out time will be subject to a surcharge for each hour exceeding the check out time. This surcharge is deductable from the Credit Card details. The Guest consents to this deduction.

Keys

  • Keys can be collected from our reception at 6 Ambyl Street, Paternoster. 
  • The keys must be returned to the reception when checking out.

Booking and Booking Confirmation

  • Pre-booking is recommended especially for high and mid season as well as weekends
  • Prices are subject to change without notice.
  • A booking will only be confirmed once the full deposit amount has been received by Baywatch Villa Collection.
  • The balance is payable by EFT or Credit Card prior to arrival or by Credit/Debit card or cash on arrival. No keys will be handed over until the full outstanding balance has been paid prior to or on arrival.
  • Right of admission reserved.
  • Visa and Mastercard are accepted.

Occupancy

  • Guest House: maximum 2 adults. No children under 12 unless by special arrangement.
  • The Penthouse: maximum 4 adults. No children under 12 unless by special arrangement.
  • The Villa sleeps 4 as standard. Arrangements can be made for 2 additional children under 12 at an extra charge per child. Contact reception to arrange (sleeper couch in lounge).
  • The Cottage sleeps 2 as standard. Arrangements can be made for 2 additional children under 12 at an extra charge per child. Contact reception to arrange (sleeper couch in lounge).

Cancellation

  • All deposits are non-refundable.
  • Baywatch Villa Collection reserves the right to cancel and refund accommodation, or move guests to similar alternative accommodation for reasons beyond our control and not due to our negligence.

Key and Breakage Deposit

  • You will be required to leave a copy of your Credit Card with Reception on arrival. This is kept on file as a Key and Breakage Deposit.

Damages and Breakages

  • Should you have any damages or breakages please advise reception at time of check out. 
  • Should any damages or losses be noted after departure the amount for the item/s will be deducted from the Credit Card supplied. The guest consents to this deduction.
  • The guest further undertakes to leave the accommodation in the same condition as found at arrival. 

Behaviour

The following behaviour is NOT allowed:

  • Smoking in any of our rooms or houses.
  • Excessive noise.
    Please note that it is accepted in Paternoster that after 22h00 all guests will be quiet.
  • Parties of any sort e.g. bachelor/ette, birthday etc. in any rooms or houses.

Beach Towels

  • We supply beach towels to guests that are staying in The Guest House and The Penthouse.
  • Please bring your own beach towels if you are staying in The Villa or The Cottage.

Servicing

  • Guest House: room serviced daily
  • The Penthouse: serviced daily
  • The Villa and The Cottage
    > You will find your unit spotless when you check in, please leave it in a similar condition i.e. utensils, crockery and cutlery should at least be washed and left in the drying rack.
    > Should you require a cleaning service please arrange with reception.
  • Should you require personal laundry to be done please arrange with reception.

Security

Please make use of the security systems that have been put in place. Ensure your security doors are locked and the alarm is set when you are not in residence. Remove any temptation out of vehicles and away from window and door openings.

Indemnity

The proprietor of this establishment/and or the management shall not be liable for any personal loss, injury or any material loss or damage the guest/guests may sustain or incur by entering any/or use of this establishment or its amenities and that such entering or use shall be at sole risk of the guest/guests. By paying a deposit to secure a booking the guest consents to this.

Last reviewed: January 2022