Privacy Policy

Baywatch Villa Collection, values you as our customer and recognizes that privacy is important to you. This Privacy Policy explains how we collect, use, and disclose data when you use our platform and associated services, and tells you how to contact us.

  • Maintain your search and travel history, accommodation and travel preferences, and similar information about your use of Baywatch Villa Collection’s website and services, and as otherwise described in this Privacy Policy
  • Enable and facilitate acceptance and processing of payments, coupons, and other transactions
  • Collect and enable booking-related reviews

Communications and Marketing

  • Respond to your questions and requests for information, and process information choices
  • Enable communication between guests and management
  • Contact you (such as by text message, email, phone call, mail, push notification, or messaging on other communication platforms) to provide information such as travel booking confirmations and updates, for marketing purposes, or for other purposes as described in this Privacy Policy
  • Market our products and services, optimize such marketing to be more relevant to you, and measure and analyse the effectiveness of our marketing and promotions
  • Administer promotions

Other Business Purposes and Compliance

  • Conduct surveys, market research, and data analytics
  • Maintain, improve, research, and measure the effectiveness of our website, activities, tools, and services
  • Monitor or record calls, chats, and other communications with our team as well as communications between or among partners for Nightsbridge and guests for quality control, training, dispute resolution, and as otherwise described in this Privacy Policy
  • Create aggregated or otherwise anonymized or de identified data, which we may use and disclose without restriction where permissible
  • Promote security, verify identity of our customers, prevent and investigate fraud and unauthorised activities, defend against claims and other liabilities, and manage other risks
  • Comply with applicable laws, protect our and our users’ rights and interests, defend ourselves, and respond to law enforcement, other legal authorities, and requests that are part of legal processes
  • Comply with applicable security and anti-terrorism, anti-bribery, customs and immigration, and other such due-diligence laws and requirements
  • Operate our business as permitted by law.

Sharing of Personal Information

We share your personal information as described below and in this Privacy Policy, and as permitted by applicable law.

  • Baywatch Villa Collection may share, access, and use your personal information as described in this Privacy Policy.
  • Third-party service providers. We share personal information with third parties in connection with the delivery of services to you and the operation of our business (for example, to provide payment-card processing, customer service, business analytics, and fraud-prevention and compliance services, and to serve you tailored to your interests). These third-party service providers are required to protect personal information we share with them and may not use any directly identifying personal information other than to provide the services for which we have contracted them. They are not allowed to use the personal information we share for purposes of their own direct marketing (unless you have separately consented to such use under the terms provided by the third party).
  • Travel suppliers. We may share personal information with activity providers, who fulfil your booking. Please note that travel suppliers may contact you to obtain additional information if and as required to facilitate your booking or to otherwise provide the travel or associated services.
  • Business partners and offers. If we promote a program or offer a service or product in conjunction with a third-party business partner, we will share your information with that partner to assist in marketing or to provide the associated product or service. In most of those cases, the program or offer will include the name of the third-party business partner, either alone or with ours, or you will be redirected to the website of that business with notice.
  • Other third parties. When you access certain features such as Facebook’s “Like” button, you will share information with the social media company or other provider, such as the fact that you have visited or interacted with us. The third-party provider may combine this information with other information they have about you. The personal information shared will be governed by the third-party provider’s privacy policy (including any personal information we may access via the third-party provider). These third-party providers should inform you about how you can modify your privacy settings on their sites.
  • Legal rights and obligations. We may disclose your personal information to enforce our policies, or where we are permitted (or believe in good faith that we are required) to do so by applicable law, such as in response to a request by a law enforcement or governmental authority, in connection with actual or proposed litigation, or to protect and defend our property, people, or other rights or interests. We may also share your personal information pursuant to a subpoena or other legal request, or as necessary to remit certain taxes in the course of processing payments as required by law or legal process.

Your Rights and Choices

You have certain rights and choices with respect to your personal information, as described below:

  • You can control our use of certain cookies by following the guidance in our Cookie Statement.
  • You can update the accuracy of your information at any time by contacting us

For questions about privacy and your rights and choices, please contact us.

International Data Transfer

  • The personal information we process may be transmitted or transferred to countries other than the country in which we are located or where you reside. Those countries may have data-protection laws that are different from the laws of your country.

Security

  • We want you to feel confident about using our website and we are committed to taking appropriate steps to protect the information we collect. While no company can guarantee absolute security, we do take reasonable steps to implement appropriate physical, technical, and organisational measures to protect the personal information that we collect and process.

Record Retention

We will retain your personal information in accordance with all applicable laws, for as long as it may be relevant to fulfil the purposes set forth in this Privacy Policy, unless a longer retention period is required or permitted by law. We will de-identify, aggregate, or otherwise anonymize your personal information if we intend to use it for analytical purposes or trend analysis over longer periods of time.

The criteria we use to determine our retention periods include:

  • The duration of our relationship with you, including any open accounts you may have with Baywatch Villa Collection, or recent bookings or other transactions you have made with us
  • Whether we have a legal obligation related to your personal information, such as laws requiring us to keep records of your transactions with us
  • Whether there are any relevant legal or tax-related obligations affecting how long we will keep your personal information, including contract and audit obligations, litigation holds, statutes of limitations, and regulatory investigations.

Cookie Statement

Cookies

Cookies are small pieces of text sent as files to your computer or mobile device when you visit most websites. Cookies may be delivered by us (first-party cookies) or delivered by a third-party partner or supplier (third-party cookies). Cookies are either session cookies or persistent cookies. Session cookies enable sites to recognize and link the actions of a user during a browsing session and expire at the end of each session. Persistent cookies help us recognize you as an existing user, and these cookies are stored on your system or device until they expire, although you can delete them before the expiration date.

Baywatch Villa Collection’ use of cookies

At Baywatch Villa Collection, we use cookies for a number of reasons, including to:

Analytics Cookies

  • We use analytics cookies to:
  • Understand our site’s performance and how it is used, including the number of visitors, how long you stay on the site, and which parts of the site you visit. We can see details about how visitors have interacted with the site, such as the number of clicks made on a given page, mouse movements and scrolling activity, search words used, and the text entered into various fields
  • Test different designs and features for our site
  • Monitor how our visitors reach our sites
  • Determine effectiveness of our advertising
  • Improve our services, including your experience on our site
  • For analytics, our third-party service providers may use cookies to perform their services and may combine the information that they collect about you on our sites with information they have collected elsewhere. This Cookie Statement does not cover such third parties’ use of your information.
  • Some analytics cookies can perform tasks essential or functional to online services, such as enabling site improvements and testing changes to a site.

How can you manage your cookies?

You can set or amend your web browser controls to accept or refuse cookies whenever you like, but please remember if you do choose to reject cookies, your access to some of the functionality and areas of our site may be restricted.

Contact Us

If you have any questions or concerns about our use of your personal information, please contact us.

Updates to Privacy Policy

We may update this Privacy Policy in response to changing laws or technical or business developments. You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the bottom of this Statement.

Last updated: January 2021